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Private Policy


Mercury Travel understands that your privacy is very important. With us and for our business, your trust is the vitality. We know that protecting your privacy is not only for you but for us and our business.
This privacy policy explains how we deal with and protect your personal information. We hope that this will help you in making decision of sharing your personal information with us.

Data collection
Mercury Travel collects your information directly from you when you register for a service or when you have other dealings with us. Data collection can be made through process of:

•  Visit our website
•  Send us an email
•  Complete a booking form
•  Subscribe for newsletter
•  Download or print materials
•  Live chat
•  Request information from us

This information is normally relevant to your travel arrangement or otherwise, relates to your travel needs.
This helps us to recognize you and enable us to bring you the good service. 

Use of information 
We may use your personal information to/for: 

•  Analyze to meet your travel needs 
•  Provide you with our products and services 
•  Perform administrative tasks relate to your travel
•  Share to third parties in relation with supplying services 
•  Management system auditing or staff training
•  Research and marketing  

Security 
Here we have and undertake all necessary secure measure to protect your information. Your information is stored in secure system and treated with cares to prevent any unauthorized access.
The payment pages on this site are encrypted using the internationally accepted security system SSL (Secure Sockets Layer) to encrypt all credit card payments over the web. 

Photography
Mercury Travel reserves the right to take photographs of the tour group/members of the group during the operation of any tour and to use them for marketing and promotional programs. By booking a tour with Mercury Travel, you agree and consent us to have your images to be used. If do not want your images to be used for such purpose you can notify us when you make booking with us or inform your tour guide/group leader at the commencement of the tour. Mercury Travel shall not be liable for any consequence of that without prior proper notification. 

Marketing and promotion
We may from time to time use your information for marketing and promotion programs, including sending you email newsletters, brochure and printed materials, information of special offers and promotions or forthcoming events that may be of interest to you.
Communications or periodical surveys will also be carried out for purposes of monitoring or improving our products, services or the use and satisfaction of this site.
If you do not wish to receive any marketing material or communications from us you can amend your previous preference on our website or ask in writing to us via email: info@mercurytravel.com.vn
Once we received notification from you we will stop using your information in this way.

Cookies
You should be aware that, like most other websites, our website uses cookies. “Cookies” are small text files that store basic information that a website can use to recognize repeat site visits. We may use this to identify users, observe behavior and personalize their visit in order to improve the site. Cookies are not used to record any personal information. If you do not want your information collected through the use of Cookies you can disable, delete or deny cookies feature. However, doing so means your personal services on the site may be affected and you may not be able to access our website or parts of it properly.

Linked Websites
Our website may contain links to other sites not controlled by us. It is your responsibility to check the status of these sites. We are not responsible for privacy policies of any linked website.

Contact us
For more information about our privacy practices or if you have a privacy complaint, please contact us at: info@mercurytravel.com.vn